At AngelaFlow, we aim to provide a smooth and reliable shipping experience for every customer. From the moment your order is placed to the time it arrives at your doorstep, we prioritize timely handling, transparent communication, and secure delivery. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders across the United States.

Order Processing Time
Once your order is placed and payment is successfully confirmed, our team begins processing your order within 1–3 business days. For custom or made-to-order items, additional processing time may be required. You will be notified via email once your order is prepared for shipment.

Shipping Methods and Carriers
We partner with reputable national carriers to deliver your items securely and efficiently. The choice of shipping method may vary depending on your location, item size, and selected delivery speed at checkout. Large or heavy items such as window units may require freight shipping and may include special handling.

Estimated Delivery Times
Standard shipping typically takes 5–10 business days after the order is processed. Delivery times may vary based on your location, product availability, and courier performance. Any unexpected delays will be communicated to you promptly.

Shipping Costs
Shipping costs are calculated at checkout based on item weight, size, destination, and selected delivery method. Occasionally, we may offer free shipping promotions which will be clearly stated on our website and applied automatically at checkout if eligible.

Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing tracking details. You can use this information to monitor the status and estimated delivery date of your shipment. If you have not received your tracking information within 5 business days of placing your order, please contact our support team.

Freight Deliveries and Large Items
For oversized or bulk orders, delivery will be scheduled via freight carriers. The shipping company will contact you in advance to coordinate a convenient delivery window. Please ensure someone is available to receive the shipment and inspect the item upon delivery for any signs of damage.

Shipping Restrictions
Currently, we ship within the United States only. We do not ship to P.O. Boxes, APO/FPO addresses, or internationally at this time. If you have any questions regarding delivery to your location, feel free to reach out to our customer support team.

Delivery Issues
If your package is delayed, lost, or arrives damaged, please notify us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. Damaged shipments must be reported within 48 hours of receipt, along with photo evidence, for us to file a claim and arrange a replacement.

Contact Us
If you need further assistance with your order or have any shipping-related questions, don’t hesitate to contact us.

Address: 949 Elder Ave, Bronx, NY 10473, USA
Phone: +1 838 381 0611
Email: support@angelaflow.site

We appreciate your trust in AngelaFlow and are committed to delivering quality products safely and on time to your door.