At AngelaFlow, we stand behind the quality, durability, and craftsmanship of our window products. This Warranty Policy outlines the terms and conditions under which warranties are offered for products purchased directly through our online store at https://angelaflow.site/.

1. Warranty Coverage
We offer a 1-year limited warranty on most of our window products unless otherwise stated on the specific product page. This warranty covers manufacturing defects and structural faults or material issues under normal, residential use. Please review the product listing for any product-specific warranty variations or extended coverage information.

2. Warranty Period
The warranty is valid for 12 months from the original date of purchase. Customers must provide proof of purchase to initiate a warranty claim.

3. How to File a Warranty Claim
If you believe your product is eligible for warranty service, please follow the steps below:

Contact Us: Email our team at support@angelaflow.site
Include: Your order number, product name, a clear explanation of the issue, and relevant photos or videos (if applicable)
Response: If your claim meets the warranty criteria, we will guide you through the next steps for a return, replacement, or repair

4. Warranty Exclusions
This warranty does not cover:

Damage caused by misuse, improper installation, neglect, or mishandling
Normal wear and tear from routine use
Cosmetic imperfections that do not affect product function (such as surface scratches or minor blemishes)
Unauthorized repairs, modifications, or alterations
Products purchased from unauthorized sellers or third-party platforms

5. Limitation of Liability
AngelaFlow’s liability is limited solely to the repair or replacement of the defective product under warranty. We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the product.

6. Additional Notes
Customers are responsible for return shipping fees unless the item arrived damaged or defective
Replacement items are subject to availability
Warranty claims are typically processed within 5–10 business days after receiving the returned product

7. Contact Information
For any warranty-related questions or support, please get in touch with us using the details below:

AngelaFlow – Online Window Store
📍 949 Elder Ave, Bronx, NY 10473, USA
📧 support@angelaflow.site
📞 +1 838 381 0611